Boring on purpose.
Your roster is staff data. We treat it that way – plainly, and without the jargon. Here's exactly how it's kept.
Where it lives
Schedio runs in a single US region (Virginia), with strict per-tenant isolation in the application – your data is never mixed with another company’s, and it doesn't move regions without you knowing. We don't keep a hot standby in another region; recovery is from the encrypted off-site backups described below.
Encryption
Sensitive content is encrypted at the application layer with per-tenant keys, and in transit over TLS. Backups are encrypted off-host.
Audit log
Every schedule change, swap and approval is recorded with who and when. Owners can review and filter the full activity log in-app.
Access by role
Staff see their location’s schedule and act on their own shifts. Managers manage the locations and departments they’re responsible for. Owners administer the whole workspace. No one sees more than their job needs.
Backups
Rosters and history are backed up continuously to encrypted off-site storage – point-in-time restore to any moment in the last 14 days, so at most about a minute of work is ever at risk. The restore process is documented and tested. If something breaks, the floor schedule comes back – not a week of guesswork.
No lock-in
Cancel anytime. Your roster, shifts and history are always yours to export, and cancelling never deletes them. Delete your workspace and you have 30 days to change your mind. Your data leaves with you.
A human writes back.
Email support@schedio.team and a real person writes back – not a ticket queue. Usually within one business day. Price changes come sixty days ahead, in writing; any other material change to the Service gets at least thirty days’ notice.
No investors. No data deals.
Schedio is independent and funded by its customers. Your roster is never sold, shared with advertisers, or used to train anything. The business model is the $49 – nothing else.
Read about the team →Questions a checklist won't answer?
Write to support@schedio.team – a real person handles security questions.