For hotels and hospitality

A boutique hotel runs on tight handoffs. The 3 pm front-desk lead inherits whatever the 7 am lead was juggling: a late check-in, a VIP arrival, a leaky tap in 412. Schedio keeps that context visible to whoever is on shift right now, instead of buried in a group chat.

What it solves

• Live coverage for Front Desk, Concierge, Bell Desk and Housekeeping leads — at a glance.
• Handover notes structured per shift, so the incoming lead reads three lines instead of scrolling 80 messages.
• VIP arrivals flagged on the dashboard with the responsible person and timestamp.
• Overnight gaps — coverage timeline shows exactly when there is no one on the desk.

Roles seeded out of the box

Front Desk Agent · Concierge · Bell Desk · Housekeeping Supervisor · Night Auditor · Duty Manager. You can rename or remove anything in five clicks.

Typical week

The hotel template assumes 7 am / 3 pm / 11 pm shifts with a 15-minute overlap. Adjust to your real shift pattern once and the templates apply across the week.