Security guard scheduling
A post left uncovered for 20 minutes is a brand-damaging incident. Schedio is security guard scheduling software that tracks coverage minute-by-minute and surfaces gaps before they happen, not after a client complains.
How a day runs
5:40 am. Marcus, the supervisor, checks the board before the 6 am turnover: both static posts covered, patrol car out from 6, Lena confirmed on the gate. The 2–10 pm slot at the warehouse went to the open pool last night when Dee's cover request was approved; Andre claimed it at 11:12 pm. Nobody called anybody.
At 6 am the night shift hands off post by post. The note is short and tagged by site: the fence sensor at dock 3 tripped twice and was checked twice, false alarm both times; a truck idled at the side gate at 3:20 am, plate logged. The day shift starts already knowing the night.
At 1:45 pm the dashboard flags tomorrow: the overlap window at the east post would run uncovered because a swap took a guard off it. The alert hits the ops Telegram channel; Marcus fills the slot from the open-shift list before the client ever notices. The live demo shows that exact view with sample data.
What it solves
Post + patrol coverage
on one live timeline. Each post is a role with its own demand per hour, so a thin Tuesday night is visible on Friday.
Mandatory overlap windows
between shifts – an alert fires when the next shift hasn't arrived, before the post stands empty.
Incident handover notes
structured per shift, with location tags. The note stays with the shift and the site, not in someone's pocket notebook.
Audit log
of who was on which post when – every schedule change recorded with the who and the when, viewable in the activity log.
Roles seeded out of the box
Static post · Patrol · Supervisor · Dispatcher · K-9. Add any client-specific post types in settings; they show up across the schedule grid immediately. Rosters import from a CSV – useful when you take over a site and inherit forty names in a spreadsheet.
Common questions
We guard six client sites. How does that price?+
Each site is a location at $49 a month, all on one account. Supervisors are scoped to their sites; the owner sees all six. Guards see their own schedule and the open shifts they can claim.
Can guards see their schedule on a phone?+
Yes. Staff get their own login that works in any phone browser: their shifts, the open shifts they can claim, and the hand-over notes for their site.
What happens when a guard doesn't show?+
The post runs uncovered and Schedio says so: the gap goes loud on the dashboard, and the alert pushes to the Slack, Telegram or WhatsApp channel your ops desk watches. The supervisor fills it from the open-shift pool instead of finding out from the client.
Does the incident note replace our daily activity report?+
No – it's the hand-off layer. Per-shift notes with location tags cover the turnover; your formal DAR and contract reporting stay in whatever your clients require.
What we deliberately don't do
Patrol-route GPS tracking, body-cam ingest, or guard-tour reader integration. Those tools already exist and Schedio stays focused on coverage + hand-off: who is on post now, who relieves them, and what the night left behind – for $49 a month per site, unlimited guards. The same grid runs retail floors, hotel desks and dispatch desks when your contracts span trades – handy when your team also runs the dispatch desk.
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