Scheduling rules and holidays

Scheduling rules are limits that catch tiring or impossible rosters before they're published, and the holiday calendar keeps the dates that change your demand in plain view.

Scheduling rules

Open Settings → Scheduling rules (Owners and Managers). These rules are checked every time a shift is saved – see Creating and editing shifts.

There are four rules:

• Minimum hours between shifts – keeps a gap between one shift ending and the next starting, so Maria isn't closing at midnight and opening at 6:00.
• Maximum consecutive days – caps how many days in a row anyone can be scheduled.
• Maximum hours per week – caps total scheduled hours in a week.
• No double shifts on the same day – stops a second shift landing on a day someone already works.

Warning or Block

Each rule can be set to one of two severities:

• Warning – the shift saves, and the manager sees a yellow notice explaining what was crossed.
• Block – the shift won't save until the conflict is fixed.

Use Warning for rules you want visibility on but sometimes need to make exceptions to, and Block for hard limits.

Sensible defaults are preset for your industry at signup, and you can adjust the values and severities anytime. Auto-fill respects these rules too – it won't generate a schedule your own rules would reject.

Holidays

Open Settings → Holidays. Your calendar starts with public holidays preloaded, based on your location's country and region. Setting the state or region is what adds the regional days on top of the national ones, so it's worth filling in. These built-in holidays are read-only, but you can remove any that aren't relevant to your business – removed days collect in a Removed group at the bottom of the list, so you can put one back later.

You can also add custom holidays – the street fair that fills every room at Northside Inn, or your annual deep-clean day. The list is grouped by year, so it's easy to scan what's ahead.

A handful of countries have no public-holiday data available. If yours is one of them, the calendar starts empty and says so, and you can enter the days your location observes by hand.

Holidays surface on the Coverage page too, so you can staff for them with one click. See Seasons and adjustments for how that works.