Open shifts

An open shift is a slot where your coverage targets say you need someone — and nobody is scheduled yet. Schedio computes them for you continuously, so gaps are always visible before they become problems.

How open shifts appear

Open shifts are drawn as dashed chips on the Schedule page, in the matching role row and day. They're calculated as your Coverage targets minus the shifts you've scheduled, and they update continuously: schedule someone into the window and the dashed chip disappears on its own.

They also surface on the Live dashboard, and the Schedule header counts them for the week ("N open shifts").

The Coverage gap dialog

Click a dashed chip to open the "Coverage gap" dialog. It shows the department · role · time window of the gap, and gives you four ways forward:

• Assign someone — opens the shift dialog with the gap's date and time window pre-filled. The fastest path when you simply need a name in the slot.
• Acknowledge gap — mark the gap as known-unfilled, with an optional reason such as "concert downtown — slow night, manager covering". The chip greys out so it stops shouting at you, and the acknowledgement is recorded in the activity log.
• Remove acknowledgement — brings the warning back if circumstances change.
• Edit coverage rule — if the target itself is wrong (you don't actually need a second housekeeper on Tuesdays), jump to the Coverage page and fix the rule instead of acknowledging the same gap every week. See setting up coverage.

Filling gaps in bulk

Handling dashed chips one by one is fine for a gap or two. For a whole week of them, run Auto-fill — it proposes assignments for every open shift it can staff and lets you publish them in one click.

Not the same as swap offers

Don't confuse open shifts with shifts a coworker has offered for swap. An open shift is unstaffed coverage — nobody owns it. A shift up for swap is a real, assigned shift that its owner wants to hand off. Those are handled through shift swaps.